cattolicafamilyresort en safe-stays 011

SAFE STAY

Safe stay in Cattolica: all information!

Here is all the information and actions we take every day to make your holiday safe.

Our guests can normally use all the catering services, both for breakfast and for access to the restaurant and bar.

Cleaning and sanitising the facility and rooms

  • We use specific medical products for all surfaces at the correct concentrations, supplied by a certified company.
  • Hygienisation of air conditioning coils and air changes is carried out
  • Each common room is cleaned and sanitised with specific protocols in more detail
  • Areas in contact with the public are continuously sanitised
  • The lifts are sanitised several times a day
  • At each check-out the rooms are sanitised with a machine that sanitises the rooms and fabrics.
  • Linen is supplied by a certified company
  • For those who book through the website, it is possible to check in online before arrival, so you will have less time at reception on arrival.

Staff

  • All staff are equipped with personal protective equipment for their own safety and that of our guests
  • All staff have been trained in hygiene rules and protocols so that they can work safely for themselves and others
  • Unfortunately, we will have to avoid shaking your hand and hugging you, but under the mask there will always be a big smile to greet you.

Guests

  • Sanitising gels for cleaning hands are available to customers
  • Access to the hotel's public areas is only possible when wearing a mask.
  • It is recommended to cover the mouth and nose with a handkerchief in case of sneezing.
  • If you have a fever or flu-like symptoms, you must inform the hotel staff.

Beach

  • All the beaches around the hotel, including the Zona 99 beach resort, provide much more space between umbrellas, as required by law. More space, more privacy and more relaxation!